I had my car inspected at Healey during a previous service, and they never put the sticker in my window. Mike noticed it right off, and made sure that when I left there, I was inspected, and had a valid sticker.
My family and I have been going to Wit's Auto for over 20 years. Mike, the owner, is one of most honest and hard-working individuals I have ever known. He has very long-term employees and I can see how he has a remarkable ability to shape and impact them and his business to operate at their best. He will never do any additional work on your car without asking. He will relay any observations without forcing you into a corner. One of his best qualities is his tone of voice in which he communicates with his employees and his customers. Genuine and authentic regard for people and their feelings is something that the auto industry lacks--in sales and in repair--but Mike can instill a sense of calm and assurance with anybody, and that's why I'll keep coming back.
I don't live in the area and my car broke down dramatically, making it undriveable. Instead of towing home to get an estimate and repair, they had the problem diagnosed and fixed within hours for slightly more than what the towing fee would have been. Everyone involved was extremely friendly. Mike showed and explained every step and option available. Beyond grateful I broke down where I did!
Their customer service was awesome!
I will certainly see you again for my car needs in the future.
Thank you for sending someone to change my flat after hours when my daughter and I were stuck in the highway!!
I was out shopping early on a Saturday morning. I came out of Adams, and found I had a dead battery. I called Wits and explained my situation. So many things were going on behind the scenes that day for me, and their quick assistance relieved the stress of the situation. I had a car FULL of groceries with 14 people coming for dinner that day. They got me taken care of, and home before anything even had time to defrost!
Kim
My experience at Wits has been very good. The staff has been very friendly and Mike, himself provides personal attention over everything. I had both work done and bought a used car. Good experiences both ties.
It's nice to know there is an honest, caring person out there in a field where there are many who are not.
Wits Auto Repair Towing is a US Car Repair based in Fishkill, New York. Wits Auto Repair Towing is located at 850 U.S. 9, Fishkill, NY 12524, USA.
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